Volunteer FAQs

How do I sign-up to become a Leftovers Volunteer?

Thank you for your interest in volunteering to be part of the Leftovers Foundation! You can sign up to be a driver, participate in our special events and also sign up for our newsletter at https://rescuefood.ca/volunteers-needed/

  1. Select your location, Calgary or Edmonton, to sign-up as a driver or participate in our special events
  2. You can also sign up for our newsletter at https://rescuefood.ca/volunteers-needed/

How do I sign-up to be a driver for food pick-ups for Leftovers?

On our website at https://rescuefood.ca/volunteers-needed/

  1. Select your location, Calgary or Edmonton
  2. Click on the link under “Join Us as a Driver!” and follow the prompts.

Or….You can now sign up for the NEW Leftovers App! Starting April 1st, 2019, instead of using sign-up to request routes, you can now download the app and sign-up from there.

The app is available for iOS and Android. Click here to learn more about the Leftovers App.

Do I require a Thermometer?

Only select routes need a thermometer. If your route requires a thermometer, please contact help@rescuefood.ca and we’ll coordinate to have one ready for you to pick up at our office.

Can I take photos during my volunteer route?

Photos of you volunteering and picking up the food is encouraged! Please send your photos to help@rescuefood.ca.

  • Please note no photos are to be taken at the service agency, to respect privacy and sensitivity.

How do I get a scale to weigh my donation?

If you require scale for donation weigh in please send us an email at help@rescuefood.ca and we’ll coordinate to have one ready for you to pick up at our office.

What if the donation agency listed on the online schedule is closed when I get there?

This situation shouldn’t occur but if it does, please bring the food to the Drop-In Centre at 1 Dermot Baldwin Way SE or the Alpha House at 203 15 Ave SE. Both of those locations are able to accept food 24/7!

Once I have completed my pick-up where do I find the online donation weigh-in tracking system?

On April 1st, 2019, The Leftovers App will be available for all volunteers to track their donations. Until then, please email to help@rescuefood.ca and our team will make sure it is updated in our tracking system.

Where and when can I pick up my Welcome Volunteer Package?

Once you have signed up on https://rescuefood.ca/ please send a quick email to help@rescuefood.ca and let us know and we will have a volunteer package prepared for you to pick up at our office.

  • Our office hours are from Monday – Friday 8am – 5pm
  • 508A, 815 – 1stSW, Calgary, AB

Does Leftovers still have a partnership with Uber?

The Leftovers Foundation currently does not have a partnership with Uber.

Food That We Pickup

At Leftovers Calgary, we adhere to the food safety guidelines set by Alberta Health Services in order to ensure the health of the public that accesses the donated food.

As a result, the majority of the food we transport is classified as low-risk food. Low-risk food items include commercially canned food, whole fruits and vegetables and dry goods. High-risk foods that we do transport are dairy products and donated ready-to-eat cooked foods that are not leftover from customer plates.

High-risk foods will be transported in a container that maintains the temperature below 4°C during transport. Foods that we are unable to handle at this time include meat, fish, home-canned foods and home-processed foods or vegetables (jam, pickles). Thanks for your cooperation at protecting our patrons’ health!

AHS Guidelines for the Distribution of Donated Foods

What if the donation agency listed on the online schedule is closed when I get there?

This situation shouldn’t occur but if it does, please bring the food to the Drop-In Centre at 1 Dermot Baldwin Way SE or the Alpha House at 203 15 Ave SE. Both of those locations are able to accept food 24/7!

Who is able to do pickups and how do I get started?

Anyone can do pickups! Please see our volunteer page and sign up for the route that best suits your schedule.

I’m interested in signing up as a Vendor to donate food, what is the process to be part of the program?

We only do recurring and scheduled pick ups. Vendors must sign up to the program and meet with one of our executives for volunteers to start pick ups.

Can I take photos during my volunteer route?

Photos of you volunteering and picking up the food is encouraged! Please send your photos to help@rescuefood.ca. However, no photos are to be taken at the service agency, to respect privacy and sensitivity.