Frequently Asked Questions

FAQs

How do I sign up to volunteer with Leftovers?

Thank you for your interest in volunteering with the Leftovers Foundation! You can sign up to be a volunteer by downloading the app, creating an account, and signing up to help redirect food. Instructions can be found here.

If you have any questions regarding this process, email us by clicking on the city you are in below.

Calgary

Edmonton

How do I request a scale to weigh donations?

If you would like a scale for weighing donations, please email us by clicking on the city you are in below and we’ll coordinate to have one ready for you to pick up at our office.

Calgary

Edmonton

Do I need a thermometer?

Only select routes need a thermometer (indicated by the cooler symbol on the app). If you would like a thermometer, please email us by clicking on the city you are in below and we’ll coordinate to have one ready for you to pick up at our office.

Calgary

Edmonton

Can I take photos while volunteering?

Photos of you volunteering and picking up the donation is encouraged! Please send your photos to help@rescuefood.ca.

PLEASE NOTE: to respect the privacy and sensitivity of the service agencies, no photos are to be taken at the drop off points.

What if the service agency listed on the app is closed when I get there?

This situation shouldn’t occur, but if it does, the following agencies are able to accept donations 24/7!

Ready-to-eat donations (e.g. bread, pastries, sandwiches, pre-made meals, etc):
Alpha House at 203 15 Ave SE, Calgary

Raw ingredients (e.g. produce, dairy, etc. No restaurant/cafe leftovers please):
Drop In Centre at 1 Dermot Baldwin Way, Calgary

I'm interested in signing up as a vendor to donate food. What is the process to get started?

Thanks for your interest in reducing food waste by donating good food! Please email help@rescuefood.ca for a vendor package to learn more and start donating food.